What is eLearning?
How does it work?
What support will I receive?
Can I buy 1 log in, and use on multiple machines?
What's the duration of the course?
Can I cancel at anytime?
Can I upgrade?
What are the minimum system requirements?
If I want a session, how does the process work?
How can I pay for the training?
Are there any associated costs?
What does the session include?
Are you a registered Company?
Is contactable technical support available when I need it?
Is certification included in the price?
Where is the company based?
How do I know which course is right for me?
How many people can attend or sign up at any one time?
How many hours a day can I plan to Train online?
Can anybody learn six Sigma?
Are the materials provided copyrighted?
How do I influence my company management that online training would be worth while?
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What is eLearning?
The delivery of a learning, training or education program by electronic means. E-learning involves the use of a computer or electronic device (e.g. a mobile phone) in some way to provide training, educational or learning material. (Derek Stockley 2003)
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How does it work?
It's simple. Once you've purchased the package you desire (e.g. Black Belt) you will be provided with a unique log in where you can access a secure area of our website. From here, you will gain access to all the relevant case studies / media information / questionnaires for your course.
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What Support will I receive?
Lean six sigma courses will receive support from our Master Black Belts via email and telephone. They are available to answer any questions regarding the course content and your project at hand.
Our SEO course (only the SEO support package) will be provided with 1 year support from our SEO expert. All questions can be answered via email, live chat and telephone. Questions regarding the course content and your website issues can be addressed.
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Can I buy 1 log in, and use on multiple machines?
To prevent users handing out their login details to various people your login will be locked to a 'one at a time' rule, meaning only one person can be logged in using your account at any one time. Every computer / laptop has a unique identity number, upon your first login your account will be locked to this computer. Should you need to use your account from another computer (home / work) we can make changes to your account.
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What's the duration of the course?
This is stated in the 'Duration' section of each course.
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Can I cancel at anytime?
Yes! You can cancel at anytime, however no refunds can be given due to the nature of the material available.
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Can I upgrade?
Yes! If you purchased a course, and wish to upgrade to a higher level, you can do so. Feel free to contact us first, as we may be able to provide a discount depending on the course in question.
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What are the minimum system requirements of my PC / Laptop?
Hardware required
- PC, or
Laptop, or
Mac
Portable handsets are not guaranteed to work with our site.
- Broadband
- Sound card + speakers / headphones
System settings
Display settings of at least 1024 x 786 screen size
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If I want a session, how does the process work?
Once you have decided which course you require, you simply order the package online. After completing the payment option (Credit / Debit card / Paypal) you will gain immediate access to the training portal.
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How can I pay for the training?
We accept credit card, debit card, paypal and cheque as payment. Should you wish to pay by cheque, please contact us beforehand as your account will need to be manually set up.
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Are there any associated costs?
No - Once you have paid for the course we will not charge you for any other material or technical advice. However, if you do decide you require further coaching this will of course be charged at hour hourly rate. (Please contact us for a quote)
Please note, your broadband provider may have a download limit in place, please check this to ensure you will not exceed this when downloading our content.
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What does the session include?
The training session includes various formats of media including; Audio, Video, Powerpoint, Word, Excel, PDF and Flash. These formats will cover the topics related to each course.
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Are you a registered Company?
Yes - We are registered as 100% Effective Training International
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Is contactable technical support available when I need it?
Yes - We offer technical support via phone and Live chat Monday - Friday 8.30am - 5pm GMT, and email support 24/7 (with a maximum turnaround time of 24 hours)
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Is certification included in the price?
Yes!
For both our Lean Six Sigma and SEO courses, a certificate is provided at the end by 100% Effective Training Ltd, which states you are trained in your chosen course.
You do not need to submit any work or projects for SEO courses.
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Where is the company based?
We are based in the UK. However, we offer our training services world wide.
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How do I know which course is right for me?
If you're not sure which course is best suited for you, give our consultants a call today on 0845 409 6441
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How many people can attend or sign up at any one time?
Our servers are capable of catering for thousands of delegates at any one time.
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How many hours a day can I plan to Train online?
This is completely up to the individual.
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Can anybody learn six Sigma?
Yes - Each course covers the basics first.
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Are the materials provided copyrighted?
Yes, all materials are copyright to 100% Effective Training.
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How do I influence my company management that online training would be worth while?
There are several reasons why learning Lean Six Sigma online is worth while. These include;
Speed - Learning at your own pace
Re-cap - Repeating topics if more understanding is required or you've returned to the training after a long break
Time - Choose the day and time that suits you, whether it's weekdays, nights or weekends
Access - You can learn over the space of a year with our 12 months access packages (Green and Black Belt only)
Cost - With our online training costs at more then 50% lower than our open courses, it's a cost effective solution
Travel - There's no need to spend a week away from work / home life while travelling to our training locations
Question time - With master black belts available to answer your questions throughout the course
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