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Business Process Mapping, Value Stream Mapping (VSM) and Swim Lane Process Mapping Online Training Course
This Business Process Mapping course covers all elements of process mapping including – Value Stream Mapping, Swim lane process mapping, activity diagrams, and y=F(x) mapping.
The course is ideal for anyone who needs an understanding of the various different mapping techniques or just wants to master one approach. The different mapping approaches are described so that you can pick the best level for your needs. Working through the mapping techniques from high level SIPOCs to detailed swim lane process maps this is a complete learning experience for anyone interested in understanding and improving their processes.
The course will take around 16 hours to complete including exercises, and will provide a very detailed introduction to the subject of Business Process Mapping.
Course Objectives
- To introduce process mapping and where it can be used
- To understand the benefits of process mapping
- To learn 5 different process mapping approaches
- To practice using mapping approaches
- To understand how to run process mapping and brown paper exercises
Course Content
- Introduction to Business Process Mapping – what is it, where did it come from and its philosophy
- What is a process and the different levels and tools
- For each approach – theory, examples and exercises to master
- SIPOC process maps
- VSM process maps
- Swim lane process maps
- Y=F(x) process maps
- Activity diagrams
- What to do with your process map – how to get the best out of your mapping sessions
- ‘To be process maps’
- How to run a process mapping session / Brown paper exercise
- Tips and techniques for success
- Summary
This course isn't currently available. However, if you register your interest we'll be in touch as soon as it's online, along with a 10% discount.
